If this is a compliance related issue, such as allegations or concerns related to fraudulent billing, resident trust funds, patient care, abuse or neglect, drug diversion, building codes, life safety, staffing regulations, licensure issues, HIPAA (patient privacy), code of conduct violations/questions, or theft of company property DO NOT report via this helpline.

Please report these types of concerns directly to the Compliance office by clicking here.

LMS Module with No Content- Removal Process

Tier 2 and above Issue

Procedure: 

In the LMS

1. Training and Enrollment
2. Modules and Enrollment
3. Module Name
4. Open Module Name in New Tab
        a. View Instructor and Take Screenshot
        b. View Content, to confirm there was no content attached
5. On Module Page view Enrollment Tab (Graduate Icon)
        a. Export Enrollment Report to view learners enrolled and save on the server file path below             create folder with course name and save all reports
        b. Un-enroll all users
6. View Module details
7. Mark course as “unapproved from all learners”
8. Run a Course Completion History Report specific for course with no content, be sure to select status as all
9. Save file on the server at file path below and then report to Manager via email include. Files, Instructor Name with Screenshot embedded and attached

File Path on the server: G:\1299\EnsignU\1 ENSIGN U SHARED DOCS MG.NC.BC.TM\01 Learning and Development\Audits and Analysis\Course Updates\Input Course Name - Input Instructor

 

Whitney Baker -
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